Information Collection & Usage
When you engage with sheache.com, we collect essential data points to maintain service integrity and improve user experience. This includes technical identifiers such as IP addresses, browser specifications, and interaction timestamps.
We process contact details (name, email, phone) only when voluntarily submitted through our inquiry forms at Euston Road 58, Edinburgh. This data enables us to respond to your specific requests regarding our digital services, with our team operating Monday through Friday, 9:00-18:00.
Our analytics infrastructure aggregates anonymized usage patterns to optimise site performance. We never sell personal data to third parties or engage in unauthorised profiling.
Data Security & Retention
We implement enterprise-grade encryption protocols (TLS 1.3) to safeguard data during transmission. All stored information resides on secure servers with restricted access, protected by multi-factor authentication and continuous monitoring.
Personal data is retained only for the duration necessary to fulfil its original purpose, typically 24 months for active accounts, or until you request deletion. You retain full rights to access, correct, or erase your information by contacting info@sheache.com.
Third-Party Integration
Sheache.com may integrate essential services for functionality enhancement, such as payment processors or analytics providers. These partners operate under strict data processing agreements compliant with UK GDPR standards.
External links to other sites within our portfolio or offer pages are provided for context. We are not responsible for the privacy practices of these external domains and encourage reviewing their individual policies.
User Rights & Contact
Under applicable data protection laws, you possess rights including access, rectification, portability, and objection to processing. To exercise these rights or raise concerns, contact our dedicated team at +44 7488457931 or via email.
We commit to responding within 30 days and maintaining transparency regarding any data incidents. For comprehensive details on our cookie usage, please refer to our dedicated Cookie Policy.